This training is offered in the form of face-to-face training.
Description
Objectives
At the end of the training, the participant will be able to:
know the different types of feedback
identify the challenges of feedback
ask for feedback
use relevant feedback techniques
manage the emotions triggered by feedback
manage resistance to feedback
Programme
- Clarifying the concept of feedback
- Distinguishing three types of feedback
- The different challenges of feedback
- Reducing the blind spot
- The importance of giving and requesting feedback
- The 360° questionnaire
- Mastering different feedback techniques according to the issues at stake
- Reframing interviews
- Reacting to unpleasant feedback
- Managing the emotions triggered by feedback
- Managing resistance to feedback
- Implementing a feedback culture
- Preparing an action plan for giving and receiving feedback
Target audience
Team leaders wishing to develop the ability to provide constructive feedback.
Conditions
Support de cours
Le support de cours sera délivré en début du cours et peut également être téléchargé gratuitement via votre portail la veille du début du cours (téléchargez le Guide d'utilisation du portail client ici).
Location
Chambre de Commerce Luxembourg
Calculate the itinerary
7, rue Alcide de Gasperi
L-1615 Luxembourg
Luxembourg
L-1615 Luxembourg
Luxembourg
Sessions and schedules
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