Adapting your sales pitch to customer profiles - Module 4: Becoming a Salesperson
Achat & VenteDescription
Description
This training course enables you to identify your customers' different behavioral styles (using Insights colors and the perception scale) so that you can tailor your approach to each stage of the sales process. You will learn to recognize your interlocutor's style and adapt your approach to enhance your interpersonal and commercial effectiveness. Through role-playing exercises, you will develop practical skills to improve your sales results by tailoring your communication to the customer's personality.
Objectives
At the end of this module, participants will be able to adapt their communication to their customers for more impact.
Programme
Communication fundamentals
Mastering the main personality styles
Discover your own style
Adapting your sales style to your customer
Target audience
People moving into a sales role or wishing to consolidate their sales skills and obtain a certification.
Certificate
At the end of the training, the participants will receive a certificate of attendance delivered by the House of Training.
Conditions
Course Material
Please note that for environmental reasons no paper version of the training material will be provided for your training. The course material can be downloaded free of charge via your portal before the start of the course (download the Client Portal User’s Guide here). You will be able to view it on the screen of your mobile device or print it if necessary. If your registration has been made by a training manager of your company please contact him/her so that he/she can give you access to it or send it to you.
Location
L-1615 Luxembourg
Luxembourg
Sessions et horaires
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