Business English - Writing with Confidence in an AI world

Participants will develop their English language skills in writing a wide range of professional communications including emails, presentations, updates, next steps and actions from meetings and in messaging in virtual meetings. Participants will improve both their fluency and accuracy when writing in English. They will enhance their wider professional skills by using the appropriate level of formality, clarity and cultural awareness when writing. . 

Particular focus is given to reflecting on best practice in using AI to assist writing while retaining authenticity.

In the framework in the English language development and upon successful completion of this course, the participant will be able to: 

• better understand the differences between formal and semi-formal language
• understand the different conventions in starting and finishing a professional e-mail, presentation and other written communications  
• use a wider pool of language to effectively report on progress and performance
• understand a wider range of common phrasal verbs, acronyms and business idioms typical in professional writing
• develop a greater range of terms and expressions used to ‘soften’ a difficult message to internal or external contacts

• write in a style based on the principle that powerful communication is simple and generous to your audience. (Open style, less is more, avoiding blocking language)
• more effectively signpost their message allowing their audience to more easily navigate their content
• express ideas with more impact, clarity and coherence
• feel more confident in adapting their writing style to new virtual contexts such as utilizing messenger/chat functionality
• more effectively identify and adapt to the needs of their audience. (Formal/semi-formal/cultural impact/context/rapport)
• critically reflect on best practice in utilizing AI and retaining your authenticity
• write updates on performance and progress with more precision and nuance
• feel more fluid, efficient and responsive when writing in Business English

An interactive and dynamic case study approach

The course is based on a set of interactive case studies designed around realistic scenarios at work which develop the English language and wider professional skills of participants.

Part 1: Exploring best practice 

• Sharing challenges and defining objectives

• Exploring best practice - language, tips and techniques 

Part 2: Learning through doing 

• An interactive case study that gets you practising your writing skills with a series of realistic scenarios including a range of emails and next steps from meetings 

This is an inclusive course designed for professionals across both the private and government sectors looking to improve their writing technique in English.

B1 or above in the CEFR levels. The course is designed for professionals who are looking to improve their vocabulary and techniques in writing professional English communications. To access the course effectively it is helpful but not essential if you have professional experience of writing English communications. 

At the end of the training, the participants will receive a certificate of attendance delivered by the House of Training.