Description
Objectives
By the end of the training participants shall be able to:
Enhance the candidate experience through professional and engaging interview practices
Understand how to structure effective job interviews
Apply effective questioning techniques to gather accurate and relevant information
Explore assessment methods and understand their relevance according to positions and profiles
Recognize recruitment biases to ensure objectivity
Find out about non-verbal communication cues to enhance understanding during interviews
Programme
Introduction: Principles & Stakes of Recruitment Interviews
Core principles: Confidentiality, communication, non-discrimination, equal employer–candidate relationship
What is at stake during the interview?
Candidate experience as a differentiator
The cost of miscasting
Key Milestones in the Recruitment Process
Starting the recruitment process: Analyse hiring needs, prepare impactful job descriptions and select relevant sourcing methods and channels.
Preparing successfully for interviews
Structuring interviews: the value of interview steps and grids
Conducting the interview step by step:
Welcoming and introducing with impact
Encouraging open discussion and practicing active listening
Exploring CV and professional paths
Digging into motivations and drivers
Questioning skills and qualifications
Exploring personality (including the use of psychometric tools)
Presenting and “selling” successfully the company and position
Exploring Assessment Methods & Scenarios
Find out about different assessment techniques (CBI, behavioral, situational, technical, …)
Adapting the method to:
The recruitment context
Competencies to evaluate
Candidate profile and seniority
Nature of the position
Video Interviewing in Practice
Best practices for remote interviews
Technical setup and etiquette
Ensuring fairness and engagement
Non-Verbal Communication in Interviews
Myths vs. realities
What can (and can’t) be interpreted
Using non-verbal awareness to improve listening and rapport
Recognizing Cognitive Biases
Frequent biases in interviews (halo effect, similarity bias, confirmation bias, etc.)
Strategies to limit bias and maintain objectivity
Practical Guidance: Dos and Don’ts
Effective vs. unrelevant (or forbidden) questions
Building consistency across multiple interviews
Managing Interview Challenges
Silences, nervousness, lack of authenticity
Difficult or evasive candidates
Staying professional under pressure
Objective & Successful Decision-Making
Structuring feedback
Consolidating evaluation and making a fair, evidence-based hiring recommendation
Ending the recruitment process and managing unsuccessful candidates
Target audience
HR professionals, recruiters, and managers involved in hiring
Certificate
At the end of the training, the participants will receive a certificate of participation delivered by the House of Training.
Conditions
Course Material
Please note that for environmental reasons no paper version of the training material will be provided for your training. The course material can be downloaded free of charge via your portal before the start of the course (download the Client Portal User’s Guide here). You will be able to view it on the screen of your mobile device or print it if necessary. If your registration has been made by a training manager of your company please contact him/her so that he/she can give you access to it or send it to you.
Location
L-1615 Luxembourg
Luxembourg