NoScript Tracker
Cette formation est proposée sous forme de formation présentielle.

Description

Objectives

By the end of the training participants shall be able to:

  • Enhance the candidate experience through professional and engaging interview practices

  • Understand how to structure effective job interviews

  • Apply effective questioning techniques to gather accurate and relevant information

  • Explore assessment methods and understand their relevance according to positions and profiles

  • Recognize recruitment biases to ensure objectivity 

  • Find out about non-verbal communication cues to enhance understanding during interviews

Programme

Introduction: Principles & Stakes of Recruitment Interviews

  • Core principles: Confidentiality, communication, non-discrimination, equal employer–candidate relationship

  • What is at stake during the interview?

    • Candidate experience as a differentiator

    • The cost of miscasting

Key Milestones in the Recruitment Process

  • Starting the recruitment process: Analyse hiring needs, prepare impactful job descriptions and select relevant sourcing methods and channels. 

  • Preparing successfully for interviews

  • Structuring interviews: the value of interview steps and grids

  • Conducting the interview step by step:

    • Welcoming and introducing with impact

    • Encouraging open discussion and practicing active listening

    • Exploring CV and professional paths

    • Digging into motivations and drivers

    • Questioning skills and qualifications

    • Exploring personality (including the use of psychometric tools)

    • Presenting and “selling” successfully the company and position

Exploring Assessment Methods & Scenarios

  • Find out about different assessment techniques (CBI, behavioral, situational, technical, …)

  • Adapting the method to:

  • The recruitment context

  • Competencies to evaluate

  • Candidate profile and seniority

  • Nature of the position

Video Interviewing in Practice

  • Best practices for remote interviews

  • Technical setup and etiquette

  • Ensuring fairness and engagement

Non-Verbal Communication in Interviews

  • Myths vs. realities

  • What can (and can’t) be interpreted

  • Using non-verbal awareness to improve listening and rapport

Recognizing Cognitive Biases

  • Frequent biases in interviews (halo effect, similarity bias, confirmation bias, etc.)

  • Strategies to limit bias and maintain objectivity

Practical Guidance: Dos and Don’ts

  • Effective vs. unrelevant (or forbidden) questions

  • Building consistency across multiple interviews

Managing Interview Challenges

  • Silences, nervousness, lack of authenticity

  • Difficult or evasive candidates

  • Staying professional under pressure

Objective & Successful Decision-Making

  • Structuring feedback

  • Consolidating evaluation and making a fair, evidence-based hiring recommendation

  • Ending the recruitment process and managing unsuccessful candidates

Target audience

 HR professionals, recruiters, and managers involved in hiring

Certificate

At the end of the training, the participants will receive a certificate of participation delivered by the House of Training.


Conditions

Course Material

Please note that for environmental reasons no paper version of the training material will be provided for your training. The course material can be downloaded free of charge via your portal before the start of the course (download the Client Portal User’s Guide here). You will be able to view it on the screen of your mobile device or print it if necessary. If your registration has been made by a training manager of your company please contact him/her so that he/she can give you access to it or send it to you.

Location
Chambre de Commerce Luxembourg
7, rue Alcide de Gasperi
L-1615 Luxembourg
Luxembourg
Calculate the itinerary